Shipping & Delivery
In-stock & Pre-order Items
- In-stock items: To be delivered in 3–5 business days.
- Pre-order items: Please refer to the Estimated Delivery Period stated in each product. Please note this is an estimation and may change based on the manufacturer's production schedule without prior notice.
Shipping Fee to Hong Kong & Macau
Region | Shipment Fee |
---|---|
Hong Kong | HKD 40 or up (Normal) Clothing shipping as low as HK$28* Free Shipping for new orders above HKD 800 – starting from January 2025 *For orders including both Pre-order & In-stock items, please refer to the Split Order section. |
Macau | HKD 50 or up |
Shipping Fee to China, Taiwan & International Countries
Region | Shipment Fee |
---|---|
Mainland China (Ex Tax) | HKD 80 or up* |
Taiwan | HKD 50 or up |
Other International Countries (Ex Tax) | Calculated at Checkout |
*Please refer to the checkout page for the most accurate tax and shipping fees.
Courier and Shipping Method
We will ship via SF Express or other courier partners to the shipping address provided in your order.
Shipping Area and Shipping Notice:
- We ship to SF Pickup Points, SF Lockers, and eligible residential or commercial addresses.
- If the address provided is incorrect or incomplete, any additional shipping charges will be the customer's responsibility.
- Address changes after shipment may incur extra charges, paid by the customer.
- We are not liable for lost packages due to incorrect or incomplete address information.
Important Notice for International Shipments
- Please ensure your full name, correct country, and complete address are entered during checkout.
- Delivery times vary depending on the destination and supply chain conditions.
- Customs clearance may delay delivery.
- Prices do not include duties or taxes. Customers are responsible for any applicable charges upon delivery.
Split Orders
For orders that include both Pre-order & In-stock items, or if some items are available earlier:
- By default, we will ship all items together in one shipment.
- If you prefer to receive available items first, please contact us to arrange partial shipment. Additional shipping fees will apply and are payable by the customer.
For Orders with Free Shipping:
- You are entitled to one free shipment for In-stock items. Any additional shipments will incur extra fees at your expense.
If you have any questions or need assistance with shipping, please feel free to contact us!
Contact us if you have any question!
Preorder and in-stock item
If your order includes pre-order and in-stock items, please note that by default, your order will only be fulfilled when all items to arrive.
Please contact us if you would prefer other shipment arrangements.
For more information, please visit our Shipping Policy
Wholesale Information
Contact us for more information